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Returns policy and guarantee


We trust that you'll love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

If you change your mind about your purchase within seven days, contact us and we can arrange collection and a full refund. 

Once we have received the goods in their original condition we will arrange for the funds to be returned.

We hope you understand but Unfortunately we can't offer this on a custom finish order but i'm sure we can arrange a partial discount.


We offer a two year guarantee on all workmanship of the product (excluding installation and general wear and tear) and will replace any components that may need to be replaced.

This is providing you have followed our user guidelines and maintenance that you can see here